Last UK order dates for Christmas:
- STANDARD FIRST CLASS – 21st Dec (by 2pm)
- EXPRESS NEXT DAY DELIVERY – 23rd Dec (by 2pm)
PLEASE NOTE: We cannot guarantee delivery prior to Christmas for standard first class postage. Any non-express order placed after 21st Dec at 2pm will be dispatched on the 4th of Jan.
- Orders up to £30 – £3.50
- Orders £30 and over – FREE
- Express Next day (by 1pm) – £6.50
- Express Sat delivery (by 1pm) – £8.50
- All orders – £6.50
(Please note: We do not ship outside Europe due to seed import/export restrictions)
- We ship all our Kabloom products via Royal Mail First Class or UPS for larger orders.
- For orders of £50 or over we can ship using a signed service free of charge on request.
- We aim to dispatch your order as quickly as possible, who likes waiting?! Our orders usually leave our premises within 2-3 working days and should arrive within 2 days of dispatch in the UK.
- For orders outside the UK please allow up to 10 working days for delivery.
- Unfortunately we do not currently send our products outside Europe due to seed import/export restrictions.
- For next day weekday delivery your order must be placed before 2pm (applies to UK only).
- For Sat delivery your order must be placed before 2pm on the Friday before (applies to UK only).
- All prices shown are inclusive of 20% UK VAT.
- We do our best not to charge any more than we need to for delivery. Our rates are based on what is required to cover the postage and packaging costs and as our products are mostly small and light there is very little variation in price.
We hope that you’re happy with your Kabloom purchase, but if you have a problem, we accept returns within 14 days of placing the order. Please note the following prior to returning an item:
- Please return all items in original condition in the appropriate packaging.
- Should your goods arrive damaged, please include photographic evidence. This will help speed up the process.
- We recommend you use a ‘signed for’ delivery service and obtain proof of postage.
- The cost of returning any item(s) is your responsibility, as is the item until it reaches us.
- Refunds are credited to the same account and in the same manner as the original purchase, once we have received the return.
- Original shipping charges are non-refundable unless the item is faulty or we’ve made an error with packing your order.
- We will process your refund or exchange with in 14 days.
- Your statutory rights are not affected.
Before you return anything please email us at email@example.com with the following details: Your order number, your contact details, whether you would like a refund or exchange and some details of why you are returning your order. Returns address: Kabloom Ltd, 17 Westmoreland Street, Glasgow G42 8LL